Client briefing 05 ยท Booking
Protecting Your Charter Payments
Payment protection depends on an arrangement you can identify and verify in writing.
Know the recipient
Identify the legal entity receiving your money, its role in the transaction and when the aircraft operator is paid.
Understand the written protection
Ask what happens to funds while they are held and what remedy applies if the journey cannot proceed. A refund, account credit and replacement arrangement are not the same.
Verify payment instructions
Changed bank details should be checked through an independently verified contact method. Urgency should not displace basic fraud controls.
Before you book, ask
- Which entity receives the money and when is the operator paid?
- Is there documented protection for pre-departure funds?
- If the trip cannot proceed, who owes the refund and on what terms?
AEROZEAL has not yet published payment procedures or contractual terms. Those are launch blockers and no payment should be sent through this website.